Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, such as when you request a quote, schedule a service, or contact customer support. This may include:

• Personal Identification: Name, phone number, email address, and physical address (for mobile service).
• Vehicle Information: Make, model, year, VIN, and damage details needed for glass selection and ADAS calibration.
• Payment Information: Credit card details and billing address (processed securely by our third-party payment processors).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our auto glass services.
• Process transactions and send related information, including confirmations and receipts.
• Communicate with you, including responding to your comments, questions, and requests.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Comply with legal obligations and facilitate insurance claims processing on your behalf.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting).
• Insurance Companies: If you choose to file an insurance claim, we share necessary details with your insurance provider to facilitate coverage.
• Compliance with Laws: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@safelide.com
• Phone: (888) 555-0123
• Address: Houston, TX